Technical Support

1. To correctly understand customer requirement.

2. Don’t miss any technical details when prepare samples, specification, drawing and other technical information.

3. Completely evaluate the project and give a correct suggestion to customer and concerns on the relevant law and standard, considers for cost.

4. Providing configuration designing, output 2D, 3D drawing and protocol samples, developing plastic injection mould and reliability verifying.

5. Providing BMS solutions discussion, hardware designing and software writing, including single cell, multi-series and multi-parallel battery packs protection, likes over-charge, over-discharge, cover-current , short-circuit, balance-charge, SOC calculation, charging management, temperature detection, communication protocol ect.

6. To be passed of repeated verification and experiences conclusion from designing input and output, developing samples, trial production and mass production to meet customer requirements.

7. Continuous tracking and improvement.

8. To provide various kinds of certification, such as UL, CB, KC, PES, UN38.3 and RoHS certifications, So they can make us a good opportunity to entry the market all over the world.

9. Quickly and effectively to dealing with customer’s complaint and strive to sustain improving.